Phishing is an attempt to acquire sensitive information, often through social engineering, using a variety of communication methods. These can be, but are not limited to, messages delivered via email, instant messaging, social media, websites and phone calls.
Examples of sensitive information acquired through phishing are: usernames, passwords, credit card details, financial details or intellectual property.
An instant message, email, phone call, website, or social media post can all be easily spoofed to make it appear as if they are actually from Next.
Never respond to any unsolicited emails, phone calls, messages on social media, or messages delivered through an app or website. If in doubt, please contact Next Customer Services on 0333 777 8000**.
For further information about phishing please visit Get Safe Online
**For call charges please contact your service provider.